Gaya APA
Siagian, Margaret kut Kristi Cer. (2011).
The influence of service quality, trust, and customer satisfaction on customer loyalty of State-Owned Banks in Kelapa Gading, North Jakarta / Margaret Kut Kristi Cer Siagian / 26070644 / Pembimbing : Tony Sitinjak .
Jakarta:
Institut Bisnis dan Informatika Indonesia.
Gaya Chicago
Siagian, Margaret kut Kristi Cer.
The influence of service quality, trust, and customer satisfaction on customer loyalty of State-Owned Banks in Kelapa Gading, North Jakarta / Margaret Kut Kristi Cer Siagian / 26070644 / Pembimbing : Tony Sitinjak.
Jakarta:
Institut Bisnis dan Informatika Indonesia,
2011.
Manajemen.
Gaya MLA
Siagian, Margaret kut Kristi Cer.
The influence of service quality, trust, and customer satisfaction on customer loyalty of State-Owned Banks in Kelapa Gading, North Jakarta / Margaret Kut Kristi Cer Siagian / 26070644 / Pembimbing : Tony Sitinjak.
Jakarta:
Institut Bisnis dan Informatika Indonesia,
2011.
Manajemen.
Gaya Turabian
Siagian, Margaret kut Kristi Cer.
The influence of service quality, trust, and customer satisfaction on customer loyalty of State-Owned Banks in Kelapa Gading, North Jakarta / Margaret Kut Kristi Cer Siagian / 26070644 / Pembimbing : Tony Sitinjak.
Jakarta:
Institut Bisnis dan Informatika Indonesia,
2011.
Manajemen.